Support

We're here to help.

Frequently Asked Questions

How do I select a photo to trace?

Tap the photo icon in the toolbar to open your photo library and select an image.

How do I adjust the overlay opacity?

Tap the opacity button in the toolbar to open the opacity slider and adjust transparency.

How do I enable the grid?

Tap the grid button in the toolbar to toggle the grid overlay on or off.

The camera is not working. What should I do?

Go to Settings → Traceva and make sure Camera permission is enabled.

Can I use Traceva on iPad?

Yes. Traceva is fully optimized for both iPhone and iPad.

Does Traceva upload my photos anywhere?

No. All images are processed on your device only and are never uploaded to any server.

Still need help?

Send us an email and we'll get back to you as soon as possible.

bberberoglu@sabanciuniv.edu